![]() ![]() “It's annoying, and it makes understanding the message harder.”Ĭreate, Join, and Mute Channels Liberally “A wink emoji or a simple smile can go a long way towards being clear, but I've known people who overdo it-sometimes with an emoji almost every other word in a long paragraph,” says Melanie Pinola, a staff writer at Wirecutter who used to manage a fully remote team at Zapier. While they can help replace some of that missing tone and body language, it’s also easy to go crazy. As a human, emoji reactions are a nice reminder that your coworkers are still listening and engaged.” (Plus, you can create custom emoji reactions to keep things fun.) “A ✅ makes it easy for me to see that the team has read my administrative updates. “As a manager, nothing’s worse than dropping a perfectly crafted message into Slack and getting back crickets,” Clapp says. Just hover over a message and click the Add Reaction button on the right-hand side. Not everyone agrees on the best way to handle this over email, but Slack has you covered with emoji reactions. I always debate whether to clutter up a conversation with short approvals like “OK” or “sounds good” instead of tacitly implying agreement with silence. But above all else, there are a few best practices you should follow to avoid driving people nuts. ![]() If you’re new to an organization, it helps to go through the Slack history to see what the style is-do people joke around a lot? Do casual conversations mix with work, or do people use a lot of emoji? That’ll get you a long way to feeling like part of the in crowd. “The inflections in our voice get lost, and we're not able to hear or emphasize body language that sometimes speaks louder than words.” Couple that with notification overload and water cooler talk spamming your work channels, and you’re bound to get a little frustrated with your colleague’s Slack usage-or vice versa. “Digital communication is much more challenging than physical communication, because it lacks the ability to really transfer tone well,” explains Elaine Swann, etiquette expert and founder of the Swann School of Protocol. Slack is the go-to communication program for many remote offices, but used improperly, you could end up unintentionally annoying all your coworkers. Whether you’ve been working from home for a decade or have been thrust into the remote office for the first time, navigating the minefield of text-only communication can be dense, difficult, and draining. ![]()
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